This page explains how the clinic website handles contact details and initial messages submitted by patients.
You may send your name, phone number, symptom summary, or medical images and reports through WhatsApp, phone, or booking forms. This information is used to help the clinic team understand your request and contact you about an appointment or suitable next step.
This website and WhatsApp contact are not emergency services. If symptoms are sudden, severe, or rapidly worsening, go to the nearest emergency department immediately.
Your personal information is not sold. Contact information may be used by the clinic team or necessary service providers to operate the website or manage booking, only as needed.
Information is kept as needed for communication and administrative follow-up. Do not send highly sensitive information through the website unless it is necessary for your initial request.
To understand how visitors use the site and to measure the performance of our advertising, we use analytics and advertising tools including the Meta (Facebook) Pixel and Conversions API, Google Analytics, and PostHog. These tools collect usage data such as pages viewed, actions taken, approximate location, and device and browser information, and — when you arrive from an ad — advertising identifiers, so we can improve the site and show more relevant information. Where identifiers such as your email or phone are used for advertising measurement, they are sent in a hashed (irreversible) form. This data is used only to operate, measure, and improve our services, and is never sold.
To request access to, correction of, or deletion of information you previously sent — including analytics and advertising data associated with you — contact the clinic through the phone or WhatsApp number published on the website, or by email at Reembarasneh60@gmail.com. We keep this policy up to date as the tools we use change.